I don't know if you caught it, but evidently some hacker group held the Starbucks timekeeping/scheduling app ransom for a few weeks. It's back online now (and has been for some time), but I put scheduling an oil change off for a while as a result.
But now, here I am, on Christmas Eve Eve sitting at the dealership waiting for the free oil change that's part of the lifetime warranty!
I don't feel great. I'm probably sick. And I would like to go to two more store before Christmas. We'll see how I do; a lot depends on how long I'm stuck here today; the earliest possible appointment was at 11:00 AM and I have to be at work by 3:00. We'll see.
In the yoga class I made it to last week, the ending meditation was along the lines of it being abusive to force someone into change they are not ready for. That resonated.
In the training I'm doing on the side during the oil change, the disembodied hand wrote: "Ambivalence about change is NORMAL." They talk about disruption being an opportunity for quality improvement. To be flexible with priorities, but to be clear about them.
"The main thing is to START. Find something you can improve, and get going. Don't let what you can't do stop you from what you can do. Entertain complexity, but focus on simplicity. "
I know it's supposed to be about healthcare improvement, but - you know.
Merry Ecksmas.
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